Today I spoke to Biddeford customer service and the woman was extremely nice and said she would send me a replacement controller without charge, and that I need not send the old one back. Review #1771137 is a subjective opinion of poster. CRAP COMPANY. Rights Reserved, You Are About to Contact PissedConsumer.com. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Use on grand babies beds. Still waiting. Recent recommendations regarding this business are as follows: "If you don't think the blanket isn't warming up, shut it of a few seconds and turn it back on. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. HELP model TC11BA. I didn't have any problems with it catching on fire, like some reviewers, but the blanket did smell like it was burning some nights, even when the dial wasn't turned all the way up (on 7 or 8). Electric blankets can be pretty flakey. Biddeford Blankets ranks 58 of 215 in Bed and Bath category. Bought in Nov.2019. Called 3 times. Review #1765275 is a subjective opinion of poster. Out of the box and first night the blanket did not come up to the heated specifications. No matter the weather, this Biddeford electric blanket will keep you cozy. Good luck trying to contact BIDDEFORD they have no online contact! It has an automatic shut off, so I don't even have to worry. It was originally nice and warm on setting 5 and it stayed warm for most of the night, 7 or 8 hours. User's recommendation: Do not purchase this unit, if you have it, discontinue use. We live in Montana where winters are long and cold. The control and related wires got EXTREMELY hot in use. Your recently viewed items and featured recommendations, Select the department you want to search in, My husband and I both love this Queen size electric blanket, Reviewed in the United States on February 1, 2018. I suspect that the control units have a serious problem, Reviewed in the United States on November 5, 2016. I like that the dials have a light on them so that I can see how to adjust them without having to turn the lights on. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. We’ll guide you through the process. Business Profile. It looks great too. I finally contacted Biddeford to get a replacement once it became clear that this issue was not getting any better. At the two-month mark, one side burned out, and recently, the other side burned out as well. What happened? 1,665 global ratings | 1,043 global reviews. Please check out resources available to you at BBB.org/coronavirus. The only big negative is the controls! My controller just shorted out! This blanket lasted 4 months before the controller on both sides burned out. This page works best with JavaScript. We have a Biddeford heated throw. They don't warm up at all in some places which makes the overall warmth inconsistent. I am on hold for over thirty minutes each day before I hang up. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. I will update this review after I have had it for either more than a year... or it quits. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Caring for an electric blanket. Twin and full come with a single controller, and queen and king offer two controllers (1 for each side of the bed). Reviewed in the United States on November 26, 2017. And there is very little warmth in the center. Can't find recept to take back or if they're willing to exchange.Please get back with me on this merchandise.Thank-you. Biddeford’s dual-controller blankets (queen and king size) require two separate outlets and plug into two ports at the bottom of the blanket. How BBB Processes Complaints and Reviews. We are very sad about all of this, for sure! Wonderful while it works but controls stop working after a very short time, Reviewed in the United States on December 13, 2019. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. I just pulled out the cord from the blanket it now its working, I bought a Biddeford heated Queen size mattress pad from Target on my charge and it isn't working anymore. Makes me so mad and so angry! Recently we had an unplanned glitch in our travel plans are are now on shore power all of the time so, with trepeidation, purchased another.....YUP about a month and one is ify and the other quit! I have had issues getting it to heat but tonight the controller is not lighting up and it's not working. One time we bought 2 knowing one would break pretty quick and it did. I understand that mistakes happen but I find it unacceptable that on top of the $50 price tag I also have to pay $15 to ship the faulty blanket back to them. 300 Terrace Dr. ... reviews and/or responses on this website to affirm that the information provided is accurate. I don't have the box so since they want to screw me I'm going to screw them. Choose from contactless Same Day Delivery, Drive Up and more. Review #1835639 is a subjective opinion of poster. One side works, the other, not so much. You can buy this electric blanket … Today I spoke to Biddeford customer service and the woman was extremely nice and said she would send me a replacement controller without charge, and that I need not send the old one back. Blankets. I put the bedside dial all the way up and the blanket barely got warm. What is your customer experience with Biddeford Blankets? Today when I bought a new heated blanket the young lady at the counter actually asked how my luck had been with heated blankets (I'm really not kidding!) I tried to use on bed today but control doesn't work. Toasty roasty even on the coldest nights. BBB Business Profiles generally cover a three-year reporting period. I purchased this blanket and it shorted out after the first use!! I received a Biddeford heated quilted mattress pad for Christmas. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. THEY WILL HAVE THE FAULTY BLANKET AND I WILL HAVE A NEW AND MY MONEY BACK! As a matter of policy, BBB does not endorse any product, service or business. It's awesome. Does not heat well after using for about 8 weeks, Reviewed in the United States on December 17, 2018. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Biddeford Blankets Comfort Knit Heated Blanket. It just arrived today. Lucky me...so far. On every Biddeford blanket we have purchased the controls gave out within a month or earlier! Amazon said it would be a few weeks before it was back in stock. This is important to me because I turn over a lot in the night and with this blanket my shoulder and back stays covered and warm.We really love it!! To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Ordering. Biddeford Blankets LLC 13820 W Business Center Drive, Unit A Lake Forest, IL 60045 Email: customerservice@biddefordblankets.com Phone: 800-789-6441 Service Hours: 7am – 7pm | Mon – Fri BBB remains operational and focused on serving our business community. Most commonly, consumers tend to contact Biddeford Blankets to ask questions about: Product/ Service, Return/ Replace, Request for Information. 968. Sometimes the whole blanket will heat up, sometimes only the bottom third will heat up, and sometimes it won't heat up at all. Contact Biddeford Blankets Customer Service. I have had my blanket 6 weeks. Reviewed in the United States on November 17, 2016. Well....not a good sign when the controls don't match each other. We have had several of the Biddeford brand heated blankets, and replace after 5-7 years of nightly winter use in the Northeast US. I mean pull the plug out (that connects to the blanket) and then flip it and put it back in the blanket then plug it into the wall. It also analyzes reviews to verify trustworthiness. Review #1800607 is a subjective opinion of poster. For a wide assortment of Biddeford Blankets visit Target.com today. This blanket is as warm as a cuddly stuffed animal and since I'm single, it keeps me warm without anyone else in my bed! When turned on, one side of the control displays and "E"which I assume is for error. And it only stays warm for about 3 hours and then loses most of the heat. Customer service promised to send me shipping label. Review #1801343 is a subjective opinion of poster. Biddeford Blankets ranks 58 of 214 in Bed and Bath category. Review #1793929 is a subjective opinion of poster. No one seems to know how to solve the problem and it says in the picture.